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eCommerce Executive Apply Now
Evoligence Pvt Ltd
Job Details
Category: Customer Service Jobs in
Job Type: Full Time
Job Shift: Morning
Job Location: Karachi, Pakistan
Total Position: 2
Gender: Both  
Minimum Experience: 1 Year  
Minimum Education: Bachelors  
Salary: PKR. 30000 to 40000  
Apply By: Sun, 28 Feb 2021
Posted On: Fri, 05 Feb 2021
Job Description:
We are looking for a specialist to:
1. Perform Product and Market research
2. Analyze market data, trends and behaviors
3. Provide assistance with product and rating reviews
4. Responsible to Improve presentation of products
5. Communicate with vendors in order to get best deals.
6. Ensure successful delivery of orders by maintaining strong communication with the store,
logistics partner and customer.
7. Manage complete order life cycle
8. Collect customer feedback
9. Establish effective communication with customers to resolve their queries
10. Consider customer satisfaction as top priority
11. Take quick decisions particularly in case of customer complaints related to the quality of service or products.

● Excellent communication and listening skills.
● Conflict handling, grievance handling
● Interest in eCommerce applications.
● Ability to use positive language.
● Good time management skills.
● Ability to read customers.
● Goal oriented with the attitude of getting things done.
● Must be tech savvy
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