Technical Support Engineer jobs in Karachi. Pakistan. Engineering. worldhiring.com

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Technical Support Engineer	Apply Now
INTECH Process Automation
Pakistan

Job Details
Category:	Engineering
Job Type:	Full Time
Job Shift:	Morning
Job Location:	Karachi, Pakistan
Total Position:	1
Gender:	Both
Minimum Experience:	1 Year
Minimum Education:	Bachelors
Salary:	Depends upon Profile
Apply By:	Thu, 15 Nov 2018
Posted On:	Mon, 15 Oct 2018
Job Description:
We are looking to hire an Application & Technical Support Engineer. Below are the core responsibilities that the incumbent shall perform; - Works under the Lead Engineer or Project Manager or Sales Manager to execute assigned tasks related to the project - Responsible of timely responding to every technical support request from customer. - Responsible for responding, guiding and troubleshooting of technical problems over company provided telephone. Response range shall be 24 Hrs. and 7 Days a week. - Responsible to mobilize to clientâ€™s site within 02 Hours (including after office hours, weekends and gazzeted holidays) for critical or plant wide problems. - Responsible to mobilize to clientâ€™s site within one day for non-critical problems and routine maintenance. - Responsible for sign off from customer for all time sheets and technical support reports. - Since job is primarily focused on providing after sales services in South and especially in Karachi therefore candidate shall be resident of Karachi city. - Manages and record keeping of all latest customer application backups - Must possess customer oriented attitude and have capability of customer relationship management - Responsible for active participation in DCS/PLC programming and HMI development for any project which lies under South Pakistan Territory - Ensures that all deadlines are met. - Responsible for overall satisfaction with the quality of the assigned tasks - Finds solutions to the technical problems related to the project

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