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Search Jobs Location:  - Select - Australia CanadaKuwaitLibyaMalaysiaNew ZealandPakistanQatarSaudi ArabiaSingaporeUnited Arab EmiratesUnited KingdomUnited States of America - Select - Category: - Select - AccountingAdvertisingArchitectureAutomationAutomotiveBusiness DevelopmentChemistCommunication & MediaCustomer ServiceCustomer SupportData EntryDatabase AdministratorDesignEducationEngineeringExecutive ManagementFinancial ServicesHardwareHealthHotel/Restaurant ManagementHuman ResourceImport & ExportInformation TechnologyInternLegal ServicesMaintenance/RepairManagementManagement ConsultingManufacturingMarketingMediaNetworkingOperationsPlanning & DevelopmentProduct DevelopmentProduct ManagementProductionProject ManagementPublic RelationsQuality AssuranceQuality ControlResearcherRetailSalesSecretarial and AdministrationSecurityService QualityShippingSoftware DevelopmentSupply ChainSupply Chain ManagementSystems AnalystTelemarketingTrainingTravelWarehousingWeb DevelopmentWriter e.g: Project Manager           Advertisments   Manager customer Support Department Apply Now Softech Microsystems Pakistan Job Details Category: Management Job Type: Full Time Job Shift: Morning Job Location: Karachi, Pakistan Total Position: 1 Gender: Both   Minimum Experience: 3 Year   Minimum Education: Bachelors   Salary: PKR. 30000 to 40000   Apply By: Thu, 22 Sep 2016 Posted On: Mon, 22 Aug 2016 Job Description: * Lead the team of Customer support * Answering questions and provides assistance to potential and current customers *Scheduling routing as per clients’ requirements/Complains on daily bases * Coordinating and properly answer clients on e-mail regarding complains * Responsible to maintain Daily Report of Sales and Performance * Executing customer support Calls which will result in maximizing sale-in percentages * Answering clients’ inquiries * Up-selling and cross-selling while discussing the offered product with all customers * Meeting or exceeding monthly / quarterly / annual customer support team goals Demonstrating excellent oral and written communication skills Using knowledge base / training material to resolve Customers concerns * Cold Calling to Corporate Clients Follow up the leads * Working in a professional environment with a professional attitude * Must Be committed to the work * Must have quality to gain the work load Skills Required: * Leadership Skills * Sales, Marketing, Customer Support * Fluency in written & spoken English language * Capability to understand and follow the procedures and advisesof customers accordingly * Patience and anger management skills         Login as Job Hunter           Remember Me Forgot Password | Join Now   Recruiter/ Employer   Create Account Recruiter Login   Top Employer

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