- Generate new and repeat sales by providing
product and technical information in a timely
manner
- Determine customer requirements and expectations
in order to recommend specific products and
solutions
- Recommend alternate products based on cost,
availability or specifications
- Present price, credit and terms in accordance
with standard procedures and customers’
profitability profiles
- Accurately process customer transactions such as
orders, quotes or returns
- Provide accurate information regarding
availability of in-stock items
- Obtain accurate information from vendors
relating to shipment dates and expected date of
delivery
- Proactively recommend items needed by customers
to increase customer satisfaction and improve
transaction profitability