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Search Jobs Location:  - Select - Australia CanadaKuwaitLibyaMalaysiaNew ZealandPakistanQatarSaudi ArabiaSingaporeUnited Arab EmiratesUnited KingdomUnited States of America - Select - Category: - Select - AccountingAdvertisingArchitectureAutomationAutomotiveBusiness DevelopmentChemistCommunication & MediaCustomer ServiceCustomer SupportData EntryDatabase AdministratorDesignEducationEngineeringExecutive ManagementFinancial ServicesHardwareHealthHotel/Restaurant ManagementHuman ResourceImport & ExportInformation TechnologyInternLegal ServicesMaintenance/RepairManagementManagement ConsultingManufacturingMarketingMediaNetworkingOperationsPlanning & DevelopmentProduct DevelopmentProduct ManagementProductionProject ManagementPublic RelationsQuality AssuranceQuality ControlResearcherRetailSalesSecretarial and AdministrationSecurityService QualityShippingSoftware DevelopmentSupply ChainSupply Chain ManagementSystems AnalystTelemarketingTrainingTravelWarehousingWeb DevelopmentWriter e.g: Project Manager           Advertisments   Contact Center Representative Apply Now IBEX Global Pakistan Job Details Category: Customer Support Job Type: Full Time Job Shift: Night Job Location: Islamabad, Pakistan Total Position: 0 Gender: Both   Minimum Experience: 2 Year   Minimum Education: Bachelors   Salary: PKR. 20000 to 25000   Apply By: Fri, 15 Sep 2017 Posted On: Mon, 21 Aug 2017 Job Description: o Brief description of the job: • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. • Follow up to ensure that appropriate actions were taken on customers’ requests. • Refer unresolved customer grievances or special requests to designated departments for further investigation. o Working Hours: 9 hour shift o Requirements (Education): Bachelors qualified o No. of Vacancies: 30 o Skills & Abilities: • Proficient with MS Office particularly MS Excel (Spreadsheet) • Possess Knowledge of Call Centre Operations • Must be flexible to work in shifts • Excellent communication skills o Age limit: 20 to 30 o Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus o Gender: Male & Female o Job Shift: On Rotation o Job Type: Full-time o Salary: 14,000 to 18,000 per month o Transport: Conveyance will be provided to females only, males own transport. o Job Location: Islamabad o Last date to apply: 15th – SEP – 2017         Login as Job Hunter           Remember Me Forgot Password | Join Now   Recruiter/ Employer   Create Account Recruiter Login   Top Employer

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